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ISS at a Glance

Proven Expertise

ISS has supported over 500 SAP seats across 6 countries, with a focus on multiple languages and excellent customer references globally.

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ISS at a Glance

Flexible Delivery

ISS offers a proven cost-effective global delivery model, with readily available expert pools of SAP-qualified consultants, web and mobile app developers, and other specialists.

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ISS at a Glance

Industry Expertise

ISS has in-depth domain expertise in the utilities, oil and gas, and public sectors, ensuring that its clients' systems remain aligned with their business needs.

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ISS at a Glance

Established Infrastructure

ISS has an established infrastructure to support offshore deliverables, providing clients with seamless access to its global resources.

Our Clients & Strategic Partnerships.

Clients: ISS partners with businesses and government institutions across industries, earning a reputation as a trusted technology provider through its client-focused approach and deep industry expertise.

Partners: Collaborating with top technology providers and industry leaders, ISS delivers cutting-edge solutions, leveraging the latest innovations to drive customer success.

Global Presence: With operations across multiple countries, ISS ensures seamless global support, meeting the evolving technology needs of its clients wherever they are.

Global SAP Implementation
  • India SAP IS-Utility training to PSPCL, 2022
  • India SAP IS-Utility Implémentation & Support, July 2022
  • India SAP IS-Utility Implémentation & Support, OCT 2022
  • India SAP MCFU & PROLOGA Implementation , NOV 2022
  • India SAP S/4 Hana implementation for East India udyog limited March 2022
  • Philippine SAP IS-Utility implémentation for LIMA Water, FEB 2023
  • Philippine SAP IS-Utility implémentation for Apo Agua, FEB 2023
  • Camroon SAP IS-Utility implementation for ENEO with Tech labs, 2024
Global Application Development Experience
  • USA Power App and Power automate
  • Switzerland B2B Application
  • India Web Application
Our Trusted Partners

Comprehensive
Web & Mobile Services.

At ISS, we provide industry-leading SAP solutions and web & mobile application development to help businesses plan, design, implement, and manage their digital transformation seamlessly. Our unmatched service delivery ensures that customers and partners maximize their investment through value-added service offerings designed for efficiency, scalability, and long-term success.

SAP Services

ISS delivers comprehensive SAP solutions designed to help businesses optimize operations, enhance efficiency, and drive digital transformation. Our end-to-end SAP services ensure seamless implementation, upgrades, and ongoing management for long-term success.

  • SAP Solution Implementation

    ISS offers end-to-end implementation of SAP Business Suite, S/4 HANA, and cloud-based solutions, tailored to meet the unique needs of its clients.

  • SAP Upgrades and Roll-outs

    ISS supports its clients in seamlessly upgrading and rolling out new SAP functionalities, ensuring their systems remain up-to-date and optimized.

  • SAP Application Management Services

    ISS provides comprehensive application management services, including support, maintenance, and continuous improvement, to ensure the long-term success of its clients' SAP investments.

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Web Applications

ISS delivers custom web applications tailored to meet business needs, ensuring high performance, security, and user engagement.

  • Custom Development – Scalable and secure web solutions.

  • UI/UX Design – Intuitive and user-friendly interfaces.

  • Front-end & Back-end Development – Using the latest technologies for seamless functionality.

  • API & Third-Party Integrations – Enhancing system capabilities.

  • Ongoing Maintenance & Support – Regular updates and security patches.

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Mobile Applications

We develop cutting-edge mobile applications that provide seamless and engaging user experiences across platforms.

  • Native & Cross-Platform Development – iOS, Android, and hybrid solutions.

  • Performance Optimization – Speed, security, and reliability.

  • User-Centric Design – Intuitive and visually appealing interfaces.

  • Integration with Cloud & Enterprise Systems – Enhancing data accessibility.

  • App Store Deployment & Post-Launch Support – Ensuring long-term success.

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Upgrades & Rollouts

ISS ensures that businesses stay ahead by keeping their web and mobile applications updated, secure, and optimized.

  • Seamless Software Upgrades – Implementing the latest enhancements.

  • Version Migrations & Legacy Modernization – Safe and efficient transitions.

  • Comprehensive Testing & QA – Ensuring flawless user experiences.

  • User Training & Change Management – Helping teams adapt quickly.

  • Performance & Security Optimization – Keeping applications future-ready.

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Skills Sets

Our SAP Capabilities Matrix.

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Info Software Solutions SAP Consulting Services is a focused practice, offering services to the range of industries with prime emphasis on industry verticals like Utilities, Oil & Gas and Public Sector.

Our practice outlines an extensive industry expertise and wide-ranged SAP experience, offering a gamut of SAP consulting services to help optimize IT investments, comprehend lower costs and generate higher ROI of our clients.

Skills & Competencies (SAP)

Our Focus - 2 Large Competencies

SAP for Utilities is SAP’s Industry Specific Solution for Utilities Industry.

SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies.

With SAP solutions, utility companies will be able to manage energy processes and navigate through environmental challenges while improving regulatory compliances and operational efficiency.

  • Utility Billing and Invoicing Management
  • Credit and Collection Management
  • Receivables Management and Payments handling

Industry Solution: Energy & Utilities

  • Bill to Cash
  • Financial Planning & Analysis
  • Treasury & Financial Risk Management
  • Credit & Collections Management
  • SAP AMI MDUS/PI Integration
  • Governance, Risk & Compliance
  • ISS’s Fraud Management & Revenue Assurance
  • SAP MCF & Customer Experience
  • Analytics - KPI framework for Utilities
  • Mobility - Apps for Utilities
Bill to Cash

Efficiently handle all products and services in billing

Billing of energy and services

Enable flexible, rock-solid support for any highly scalable billing and invoicing scenario.

Receivable management and payment handling

Manage accounting, controlling and reporting of high volumes of financial transactions.

Credit and collection management

Tailor credit decisions and collections processing to individual customer profiles.

Financial Planning & Analysis

SAP solutions support strategic planning, budgeting, forecasting, financial analysis, enterprise performance management (EPM), and more. They can help you increase profitability, track and control costs, and tightly align operations with business strategy.

Treasury & Financial Risk Management

SAP finance solutions provide real-time visibility into exchange rates and working capital – and can help you automate treasury operations and related activities. Optimize cash forecasting, ensure adequate liquidity, improve financial risk management – and ensure compliance with global accounting regulations.

Credit and Collections Management

SAP software delivers reliable, comprehensive credit scoring of new and existing customers based on historical customer data integrated with external credit rating agencies. It fully automates routine tasks in the collections process for mass volumes of customers, such as the calculation of interest payments.

Billing personnel can change and continuously optimize collections strategies by using Champion/Challenger analysis as well as in-house teams and external collections agencies.

SAP AMI Integration for Utilities: Business processes supported

  • Periodic Meter reading
  • On Demand Meter Reading
  • Meter Installation
  • Meter Replacement
  • Meter Removal
  • Disconnection - Scheduled
  • Disconnection - On Demand
  • Reconnection - Scheduled
  • Reconnection - On Demand
  • Meter Events
  • Operational Status
  • Messages to Meter

SAP AMI (Advanced Metering Infrastructure)

The next generation of metering and data-exchange technologies is known as advanced metering technologies. AMI has the abilities to support bidirectional flow of information, enables more responsive sales and service departments and allows customer to make informed energy-consumption decisions in response to different price signals.

Optimize revenues and demand Make customer service more cost-effective
  • Read meters remotely
  • Bi-directional communication and control of Smart Meters
  • Offer billing services based on actual consumption data and meter reading
  • Automate the aggregation and transfer of energy data
  • More effectively manage customer service inquiries and disputes, with access to up- to-date profile data
  • Connect real-time consumption data to electronic customer self-services
  • More effectively identify faults and rapidly restore service on the basis of real-time readings of on-premise conditions and extended enterprise systems into the mobile field force
  • Automatically interpret and implement curtailment and disconnection/reconnection orders as a result of enforced collection measures
  • Enable Market Efficiency and Automation

SAP CRM / C4C provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes.

SAP’s customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

In a bid to be more competitive and future focused, SAP is shifting towards cloud based CRM solutions rather than traditional on- premise CRM.

Skills & Competencies (SAP) Summary.

01

Implementation

SAP ERP (Enterprise Resource Planning) , HANA S/4, Hana Cloud, ERP Modules: SD /MM / FI-CO / WM / QM / PP / CS / PM, SAP HCM (PA, PY, TM, OM) , Success Factors, SAP ISU (Billing, DM, FICA, CS, AMI,MCFU), SAPIS-Oil & Gas (Upstream & Downstream), SAP IS- Public Sector (RE-FX, Tax Collection & Disbursement), SAP Treasury, FSCM

02

Analytics and Integration

Analytics with SAP BI/BW/BOBJ, HANA, Qlickview and Tableau, Hana Cloud Integration, ABAP/Java/HTML Development, FIORI / UI5 Development, ABAP-HR, CRM-ABAP Development, BOBJ HANA Modelling, BI/BW/BO reports and dashboards development, ABAP/Workflow/BSP/WebDynpro Development, Netweaver

03

Development and Customization

Transaction Writing, Reporting (Classical & Interactive), Layouts (SAP Scripts, SMARTFORMS and Print workbench Forms), ABAP Workbench, Object Oriented Programming, Test Workbench (CATT), Enhancements, Interfacing (BAPI, IDocs, EDI)

04

CRM and Commerce

SAP Customer Relationship Management, SAP Hybris Cloud for Customer, SAP Hybris Marketing, SAP Hybris E-Commerce, SAP Hybris Billing, pricing stimulation, SAP Contact Center

Our Resource Pool Overview.

ISS provides plug-in resources to bridge complex skill gaps in SAP, Web, and Mobile technologies. Our expert consultants (5–15 years experience) ensure seamless project execution with backup planning for reliability.

Why ISS?

  • Industry expertise & multi-disciplinary skills
  • Proven success in multiple projects
  • Immediate productivity from Day One
  • Optimized integration & upgrades
  • ISS-trained professionals for best practices

We deliver the right talent, at the right time to maximize business efficiency. 🚀